Network Status News & Information

ak1-nz is encountering network issues.

Escalated to the local NoC for investigation and resolution.

Update  - Re-escalated to the local NoC, pending response.

Update 2 - NOC have now responded and ak1-nz has restarted, it appears the server suffered a kernel panic.
VM's are now booting however the slave management portal is currently unavailable due to database drift.

Update 3 - Database is back in sync with the management portal master.

nc6-us's #1 HDD Storage Array's performance has dropped over the last few hours.

Update - One of the drives in one of the HDD Storage Arrays for nc6-us has reported errors.

Drive replacement is to be arranged shortly by the local NoC, once completed rebuild will commence which will affect I/O performance at that time.

Provisioning has been halted for this node for the time being.

If you have any questions or queries then feel free to contact the support team.

Shared IPv4 addresses for the i-83.net New Zealand/Singapore packages are reportedly being blocked by the GFW.

No action can be taken on our part as it is beyond our control this is a simple informative notice regarding the issue.

Update - This issue may be resolved if we redeploy a new location, however the longevity of the fix is beyond our control as per the original issue.

Update #2 - NZ IP's now also affected.

If you cannot SSH into your OpenVZ Instance after a restart it is likely the SSH/access issue is a bug that has recently presented itself in Ubuntu 16 on OpenVZ based solutions -

See more info @ [https://askubuntu.com/questions/1109934/ssh-server-stops-working-after-reboot-caused-by-missing-var-run-sshd/](https://askubuntu.com/questions/1109934/ssh-server-stops-working-after-reboot-caused-by-missing-var-run-sshd/) .

If your VPS is unmanaged you can use the access console/terminal within the management portal to carry out the outlined steps at the link above for resolution. Managed instances have already been patched.