NAT IPv4's blocked by Chinese Firewall (Investigating)
  • Priority - Medium
  • Affecting Other - NAT VPS in SG

  • Shared IPv4 addresses for the i-83.net Singapore packages are currently being blocked by the GFW.

    No action can be taken on our part as it is beyond our control this is a simple informative notice regarding the issue.

    Update - This issue may be resolved if we redeploy a new location, however the longevity of the fix is beyond our control as per the original issue.

  • Date - 24/11/2017 09:06
  • Last Updated - 08/01/2018 01:38
Planned Migrations & I/O Performance (Scheduled)
  • Priority - Medium
  • Affecting System - nc7-us

  • nc7-us I/O Performance is currently impacted due to a RAID rebuild, once complete existing level of performance will return.

    Apologies for any inconvience caused.

    ----

    Continual rebuilds of nc7's RAID array are keeping the service online however we believe now the best course of action is to perform a full hypervisor replacement.

    nc7-us is now planned for retirement and will be transferred to new equipment shortly, timeframes to be e-mailed to each customer based on the product type.

  • Date - 12/03/2017 12:33
  • Last Updated - 12/08/2017 16:55
IP Assignments (In Progress)
  • Priority - High
  • Affecting System - Resource Bundle

  • IP Address assignment during resource bundle creation is not assigning correct IP's.

    Issue is currently being resolved with the management panel development team and our technicians.

  • Date - 06/04/2017 14:21
  • Last Updated - 23/07/2017 14:13
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