- Priority - Critical
- Affecting Other - ak1-nz
ak1-nz is encountering network issues.
Escalated to the local NoC for investigation and resolution.
Update - Re-escalated to the local NoC, pending response.
Update 2 - NOC have now responded and ak1-nz has restarted, it appears the server suffered a kernel panic.
VM's are now booting however the slave management portal is currently unavailable due to database drift.
Update 3 - Database is back in sync with the management portal master.
- Date - 09/02/2020 12:45 - 16/02/2020 02:26
- Last Updated - 16/02/2020 13:51
- Priority - High
- Affecting System - nc6-us
nc6-us's #1 HDD Storage Array's performance has dropped over the last few hours.
Update - One of the drives in one of the HDD Storage Arrays for nc6-us has reported errors.
Drive replacement is to be arranged shortly by the local NoC, once completed rebuild will commence which will affect I/O performance at that time.
Provisioning has been halted for this node for the time being.
If you have any questions or queries then feel free to contact the support team.
- Date - 07/07/2019 16:00
- Last Updated - 07/07/2019 17:33
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